Youth In Need Receives Re-Accreditation from Council on Accreditation
After a long and thorough review process, the Council on Accreditation (COA) has re-accredited Youth In Need for another three years! COA’s whole-organization approach ensures that everyone—from human resources to finance to program staff—is working together to carry out Youth In Need’s mission.
Intensive and lengthy, the review process includes a self-assessment, followed by a preliminary self-study and a full self-study. This required a comprehensive review and update of many policies and procedures, job descriptions and many other documents. The re-accreditation process culminated in a site visit in late September. Reviewers conducted interviews with staff and Board members via videoconference, and some took a brief on-site tour of the Emergency Shelter and Transitional Living Program group home.
After reviewing an overwhelming 718 standards of excellence, reviewers noted no areas of concern or noncompliance. The reviewers shared their feedback at an exit conference, including some of these positive comments:
- Community survey results from partners, schools, clients, staff, etc., included “rave reviews about how well the organization is run.” The three words or phrases seen most often were “excellent,” “thank you” and “loved.”
- Human Resources is “absolutely stellar in all respects” with “resilience, relevance and currency” of HR practices noted.
- The P-Cubed (Powering Potential & Performance) quality improvement program was described as “exemplary for an organization of this size and scope. The committee structure is robust and ensures the organization lives and breathes the spirit of COA’s policy. Brilliant!”
- “Outreach services give power and purpose to homeless youth by assisting them in their advancement of safety, permanency and self-sufficiency.”
- Transitional Living staff are “passionate, skilled and credible. They give youth hope and provide the tools to obtain stable housing and the competencies to move toward independence.”
- The Board of Directors is “very diverse, well-represented, well-respected in the community and work really well together.”
- Facilities are “homelike and very, very nice.”
- Foster care “files are top notch” and “reunification is a major focus with the biological parents being part of everything we do.”
- Reviewers noted the creativity being used to provide mental health services during the pandemic and that the outcomes charts in clients files were “impressive” and worthy of replication.
- The Teen Parent program is “flexible, involves dads, and offers a lot of health education.”
- The Emergency Shelter is a “solid program with really, really committed staff.”
- Policies and procedures are “excellent! Very detailed but written sensibly in plain language.”
Give Light So Youth Can Shine
Will you help us “give light” to the children, youth and families Youth In Need helps every day? Your support will help those without critical resources build their own future and find the way to success. Whether it’s through a fun and inclusive early childhood classroom, safe shelter and a friendly face at our Emergency Shelter, or one-on-one supportive counseling for an at-risk teenager, Youth In Need delivers critical services in our community.
But we need your help . . . now more than ever. Give light so that youth may shine!
Make an end-of-year gift online today.